Frequently Asked Questions
Some of the most frequently asked questions are included here.
When you click on a question, the answer will appear.
You will get a notification in your WordPress backend whenever an update is available. You can update it automatically with just a click.
We’re actively developing and upgrading features on our themes. You will get any improvements, new features and bug fixes we make in the theme.
We take pride in providing professional, one to one support to our customers through Live chat or ticketing system.
Absolutely not! Our theme will continue to work after a year too. We have annual fees, so that we can continue to provide updates and outstanding support. Once your license expires, you can still continue using the product. However, you will miss on the updates and support from us.
You will receive licence key in your email that you will be using during checkout along with the file download permission. You can also get your licence key from “My account > Orders > Licence manager”
No. Your website will remain intact even if you choose not to renew your license. You just won’t get updates and support from us.
Yes! Your annual subscription will renew with a 50% discount that is automatically applied. If you opt out of the automatic renewal, you will still be eligible for the discount if you renew it within two weeks after your license expires.
You will get download file at your email along with the licence key. Make sure you check SPAM folder too. You can also download file from ” My account > downloads ”
No, Our Theme may not work 100 % correctly in WordPress.com environment.